Warranty conditions


In addition to any statutory rights resulting from the purchase, the new product is covered by a warranty as stated below.

1. The warranty period is from the date of purchase. This date has to be documented by an invoice or other proof of purchase (receipt). The warranty period is one year minimum for products, and one year for batteries and chargers. This warranty applies only on new products.

2. The warranty period can be extended for batteries, chargers and for tools. The end user is required to register his/her newly-acquired products online within 30 days from the date of purchase. The end user may register for the extended warranty in his/her country of residence if listed on the online registration form where this option is valid. Furthermore, end users must give their consent to the storage of their personal data that is required to be entered online. They must also accept the terms and conditions. The registration certificates, which is sent out by e-mail, and the original invoice or other proof of purchase (receipt) showing the product and date of purchase will serve as proof of the extended warranty

3. The warranty covers all defects of the product during the warranty period due to faults in workmanship or material at the purchase date. The warranty is limited to repair and/or replacement and does not include any other obligations including but not limited to incidental or consequential damages. The warranty is not valid if the product has been misused, used contrary to the instruction manual, or has been incorrectly connected to a power supply. This warranty does not apply to:
• any damage to the product that is the result of improper or lack of maintenance
• any product that has been altered or modified
• any product where original identification (trade mark, serial number) markings have been defaced, altered or removed
• any damage caused by non-observance of the instruction manual
• any product not displaying the CE approval mark on the rating plate
• any product which has been attempted to be repaired by non-authorised service station or without prior authorisation by Techtronic Industries
• any product connected to an improper power supply (amps, voltage, frequency)
• any damage caused by external influences (water, chemical, physical, shocks) or foreign substances
• normal wear and tear spare parts
• inappropriate use, overloading of the tool
• use of non-approved accessories or parts
• Accessories provided with the tool or purchased separately. Including but not limited to screw driver bits, drill bits, abrasive discs, sand paper, blades and lateral guide, blades, saw chains, cutting lines…
• Components (parts and accessories) subject to natural and normal wear and tear, including but not limited to Service & Maintenance Kits, carbon brushes, bearings, chuck, SDS drill bit attachment or reception, power cord, auxiliary handle, transport carry case, sanding plate, dust bag, dust exhaust tube, impact Wrench Pins & springs, drive Belts, felt Washers, Hitch Pins, Vacuum Bag , Hoses, Connector fittings, Wheels, fix-tech adaptors, bump knobs, drive belts, clutches, blades of brush cutters, hedge trimmers or lawn mowers, harnesses, cable throttle, tines, felt washers, hitch pins, blower fans, blower and vacuum tubes or nozzles, blower vacuum bags and straps, guide bars, saw chains, hoses, connector fittings, spray nozzles, wheels, spray wands, inner reels, outer spools, cutting lines, vacuum mulching blades, etc.

4. For servicing, the product must be sent or presented to one of the following authorised service station listed for each country in the following list of service station addresses. In some countries your local dealer undertakes to send the product to the service organization. When sending a product to a service station, the product should be safely packed without any dangerous contents such as petrol, marked with sender’s address and accompanied by a short description of the fault and the purchase invoice or other proof of purchase (receipt+ warranty card) and the registration certificate.

5. A repair/replacement under this warranty is free of charge. It does not constitute an extension or a new start of the warranty period. Exchanged parts or products become our property. Your statutory rights remain unaffected.

6. This warranty is valid in the European Community, Switzerland, Iceland, Norway, Liechtenstein, Turkey and Russia. Outside these areas, please contact your authorized dealer to determine if another warranty applies.